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Big Lottery Fund

Employee benefits scheme for the charity sector

Brand Associations

The Challenge

Terry Arnold was tasked by the Big Lottery Advice Services Transition Fund to develop and implement a business plan for the transformation of the advice sector.

The Strategy

The Terry Arnold Consultancy developed FIRST ADVICE, a pilot employee benefits scheme designed to help employees on modest incomes access professional advice to resolve their issues.
He advised on delivery in the community supported by advisors, specialists in the sectors of money, housing, employment and welfare advice.

The Result

This online income generating solution delivered 51% savings in advice time and produced 32% increase in revenues.

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